Welcome to Crown Games ( Crown ) privacy policy.

At Crown we respect your privacy and agree to protecting your personal data. This
privacy policy will make you aware of how we go about looking after your personal
data when you visit our website and inform you of your privacy rights and how the
law protects you.
The policy is listed below in separate specific areas. There are a total of nine areas
that you can look through if needed and these are set out below.
1. Important information and who we are
2. The data we collect
3. How the data is collected
4. How we use the data collected
5. Data security
6. Data retention
7. Legal rights
8. Cookie Policy
1. Important information and who we are
1.1 – The purpose of this policy.
This policy is set out to give you information on how we at Crown collect and process
your personal data through all entireties. This includes any data you may provide to
us while using our website and the data you may provide to us when filling out any
forms required for our services.
1.2 – Importance of reading the policy.
It is important that you read this policy, so you understand how and why we are using
your data provided.
1.3 – Controlling your data.
Crown Games Ltd is the controller of your data and is responsible for your personal
data. At Crown we have a DPM (Data Privacy Manager) who will be responsible for
any questions that relate to this policy. If you have any questions or complaints
regarding this policy, please feel free to contact us at admin@crowncomics.co.uk or
alfie@crowncomics.co.uk or kieran@crowncomics.co.uk or by writing to us at 39
Church Lane, Banbury, Oxfordshire, England, OX16 5LX.
1.4 – Changes to the policy and your personal data
At Crown we keep our policy under a regular review and was last updated in April
2025. It is vital that all the personal data that we hold about you is accurate and up to
date. Please keep us informed of any changes to your personal data during your
relationship with us.
2. The data we collect
2.1 – Overview of data collected.
At Crown we may collect, use and store numerous types of personal data collected
from you. Personal data could be any information about you as an individual that
could be used to identify you.
2.2 – Types of data.
There are different types of data that can be provided and below is a list of these.
Identity Data – This would include your first name, maiden name, last name, marital
status, title, date of birth and gender.

Contact Data – This would include your billing address, delivery address, email
address and contact number.
Financial Data – This would include your bank account and payment card details.
Transaction Data – This would include details for payments made to and from you.
Technical Data – This would include your IP address, browser type, time zone,
location and any other technology you use to access the website.
Profile Data – This would include your username and password, any purchases
made, feedback and any survey responses.
Usage Data – This would include information about how you use our website, the
products we offer and our services.
Marketing and Communication Data – This would include your preferred preference
in the way you receive marketing from us and your preferred way of communication.
2.3 – Failing to provide your personal data.
Under the terms of a contract, we may need to collect personal data from you. If you
fail to provide specific data when requested, we might not be able to perform the
contract we have or are trying to agree with you. This means that we may not be
able to provide you with any products or services. If this happens, we might have to
cancel a product or service you currently have with us. If this is the case, we will
contact you at the time.
3. How the data is collected
3.1 – Different methods of collecting data from you and about you.
We use different methods to collect data. These include,
Direct interactions – This would be through filling out forms, purchasing products or
our services and contacting us directly.
Automated interactions – This would be through using cookies, server logs and
similar technologies.
4. How we use the data collected
4.1 – We will use your personal data in numerous ways. These include,
The contract – This would be where we contact you to discuss and agree on a
contract so that we can provide you with our services.
The agreed contract – This would be where we need to contact you to discuss the
contract or make you aware of any sudden changes or urgencies.
Other reasons – This could involve processing an order, notifying you about changes
in the T&Cs policy, delays in our service or simple communication intended to
keep you up to date with your order status.
5. Data security
We have appropriate security measures in place to prevent your personal data from
being accidentally lost. This includes reasonable precautions to protect your
information from unauthorised access and disclosure.
6. Data retention
We at Crown will retain your personal information for a period due to several
reasons. These include,
Duration of service – Your data will be kept if you are actively using our service.
Legal compliance – Your data will be kept for a specific period to comply with legal
obligations, such as tax or regulatory requirements.

Business needs – Your data might be kept for business purposes; this could include
improving our services or processing any discrepancies.
If at any point you require us to delete your data, you may have legal rights to do so.
Please see below for more information.
7. Legal rights
You may have rights under data protection laws in relation to your personal data.
These include, requesting access to your personal data, requesting correction of
your personal data, requesting erasure of your personal data, request restriction of
processing your personal data, requesting your right to withdraw consent. If you wish
to request any of these and exercise any of your rights that are above, please
contact us via email or by writing to us.
8. Cookie Policy
This website uses cookies to collect information. Cookies help us to provide you with
a better experience when browsing this website and allows you to make full use of
the personalised features available on the website.
This was last edited in July 2025